Effective Date: Dec 25th, 2024

Probst Veterinary Clinic (“we,” “our,” or “us”) is committed to protecting the privacy of users (“you,” “your”) who engage with us via 10DLC (10-Digit Long Code) messaging services. This Privacy Policy explains how we collect, use, and protect your information when you opt-in to receive text messages and interact with our services.

1. Information We Collect

When you engage with our 10DLC messaging services, we may collect the following information:

  • Personal Information: Your phone number, name, and other details you provide when you opt-in to our messaging campaigns.
  • Usage Data: Interaction data such as the time, date, and content of your messages.

2. How We Use Your Information

We use your information for purposes such as:

  • Delivering messages you have opted into receiving.
  • Providing customer support and responding to inquiries.
  • Monitoring and analyzing the performance of messaging campaigns.
  • Ensuring compliance with regulatory and carrier requirements.

3. Data Sharing and Third-Party Disclosure

We do not sell your personal information.

Consumer information is not shared with third parties for marketing purposes.

However, we may share your data with:

  • Service Providers: Third-party messaging platforms and carriers for delivering 10DLC messages.
  • Legal and Regulatory Authorities: As required to comply with applicable laws or to respond to legal processes.

4. Your Rights

You have the following rights regarding your information:

  • Opt-Out: You can opt-out of receiving messages at any time by replying “STOP” to any message you receive.
  • Access and Correction: Request access to your information or corrections to inaccuracies.
  • Deletion: Request the deletion of your personal information, subject to legal and operational constraints.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Security Measures

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission is entirely secure, and we cannot guarantee absolute security.

7. Compliance with 10DLC Regulations

Our 10DLC messaging campaigns comply with all applicable laws and regulations, including those enforced by mobile carriers and the Federal Communications Commission (FCC).

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable regulations. Updates will be effective upon posting to this page, and we will notify you of significant changes.

9. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Probst Veterinary Clinic
247 Springfield Rd, Hillsboro, IL 62049
Phone: (217) 532-5222
Website: https://probstvet.com/

Cookies

Third-party cookies and tracking technologies

The cookies described above are set by Probst Veterinary Clinic itself. This part explains what else is stored on your device, what information leaves this site as you use it, and who receives it.

A cookie is a small file a site stores in your browser. This also covers the other techniques that do the same job — local storage, tracking pixels, and scripts embedded from other companies. They are all treated the same way here.

Information collected as you browse

When your browser loads a resource from another company, that request necessarily reveals your IP address, the type of browser and device you are using, and the address of the page you were reading at the time. That is true of every embedded map, video, booking widget, font and analytics script, and it happens whether or not you interact with it.

Categories

Strictly necessary. Session handling, security, and the record of the choice you make about this policy. These are never optional and nothing here is sent to another company.

Functional. Features you would notice the absence of — embedded maps and video, appointment booking, translation, and spam protection on forms.

Analytics. Measures which pages are read and how people move through the site, so it can be improved.

Marketing. Advertising, retargeting and working out which campaigns brought people here.

Your choices

Every browser can block or delete cookies, usually under Privacy or Site settings. Blocking them wholesale will stop parts of this site working. You can also reopen this site's own notice at any time:

Cookie disclosure last reviewed: August 14, 2026.